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Refunds

Refund Eligibility

To be eligible for a tuition fee refund, you must officially drop your course within the published deadline dates. Visit Important Dates for deadlines.

Official course drops are accepted in two ways:

Please note that you will not be officially dropped from classes due to non-attendance or by notifying your instructor.

Part-time Degree Students

If you are registered in a part-time degree program, you must refer to the Undergraduate Calendar for the refund policy.

Refund Deadlines

For the complete list of refund deadlines, see Important Dates.

Refunds for Material Fees

Some course fees consist of a tuition portion and a material fees portion.

Individual course descriptions specify if their fees include a material component. For these courses, the material fee is refunded only to registrants who officially withdraw five business days prior to the first scheduled class (see Full Refund at Important Dates). After this time, the material fee is non-refundable.

Refund Processing Time

If you withdraw/drop a course online or in person, according to Ryerson’s official deadline dates, any applicable refund will be automatically processed within 15 days.

Refunds are mailed or credited to the student’s credit card. Please note that credits to your credit card may take up to 45 days to appear on your statement.

We cannot accept a telephone call or notification to an instructor as withdrawal or eligibility for a refund.

Refunds for Cancelled Courses

Refunds for cancelled courses will be processed automatically. A refund cheque will be mailed (or a credit issued to your credit card) within 15 days. If you do not receive your refund within 15 days, please call the ServiceHub at 416-979-5036.

Fees

Visit Fees for information about course fees, fee policies, fee rates, and payment.