Course Description

This course introduces the practical skills, strategies, and basic tools required to prepare and manage effective internal and external communications before, during, and after a crisis. The course examines real problems requiring real solutions and builds competencies in writing messages for multiple emergency scenarios, preparing alerts and announcements, staging press conferences, media relations building information hotlines and websites, crisis psychology using ethically sound communications strategies, audience control, and collaborating with other emergency teams.

Relevant Programs


Thank you for your interest in this course. It is not scheduled for the current academic year.

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