Course DescriptionQuality has become a critical component of many successful businesses. The quest for quality has led to the emergence of a set of analytic tools that help identify, study and improve business processes. The course examines the development of these management tools and the role that they play in continuous improvement activities. In particular, the student will become familiar with problem solving strategies that begin with a structured qualitative analysis of business situations, incorporate quantitative management methods and lead to well-reasoned decisions. Appropriate software support will be used. (Formerly QMS 402).
This course includes on-campus section(s) for the Spring/Summer 2022 term. On-campus sections are identified in each section's detail summary as “Classroom” (and/or “Downtown” as the location). Visit COVID-19 Updates for Chang School Students for the most up-to-date guidance on attending on-campus classes.
RequisitesPrerequisites: (CQMS 202 or QMS 210 or QMS 230) or Direct Entry
- Business Decision Analysis : Electives (select 4)