Course Description

In this experiential workshop course, students participate in a variety of group and individual exercises designed to develop the interpersonal skills necessary for effective management. Students learn how member diversity and the communication medium affect group processes such as problem solving, decision making, resolving conflict, and negotiating. Some sessions may be videotaped.


For a sample course outline for classroom delivery, consult the Ryerson University School of Professional Communication website



Prerequisite: CMN 100 or CCMN 114 or CCMN 124 or CMN 200 or CCMN 201 or CMN 207 or CCMN 279 or CCMN 300 or CCMN 373 or Direct Entry

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