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Have you ever wanted to make a difference in your community but aren’t sure where to start?

In today’s changing society, the role of community services has never been more important. If you’re thinking about a career as a community service worker, there are more job opportunities than ever before.

This four-course, fully-online certificate will provide you with the general knowledge and skills required for the field. You can choose from electives in food security, aging and gerontology, and community engagement streams or more broad general electives to complete your certificate.

If you choose electives in one of the three streams, you can use the university degree credit courses towards a certificate in food security, aging and gerontology, or community engagement.

What Will You Learn?

Learn how to:

  • work in the front line, policy, advocacy, and as an educator to support the health and social needs of individuals, groups, and communities
  • build strong communities using a holistic approach across a range of interdisciplinary fields within the community services sector, including food security, aging and gerontology, and community engagement
  • collaborate to meet community needs by seeking novel and life-changing solutions to social problems faced in diverse community-based settings

Who Teaches the Courses?

Our instructors are seasoned advocates and practitioners from a diverse spectrum of backgrounds in the Community Services sector, which supports their teaching and promotes the delivery of current and relevant curriculum.

Visit our Instructor Profile Directory to read instructor bios.

Who Should Take This Certificate?

This certificate will be beneficial for you if you:

  • are embarking on post-secondary or undergraduate studies and have an interest in the community service sector
  • have experience in the community services sector locally or internationally but seek additional training
  • have an undergraduate degree in the faculties of arts and community services and wish to focus your interest and educational goals within the community services sector (e.g. psychology, sociology, and youth and child worker) 
  • are a mature student looking to change careers and/or build your current or new skill sets, including professionals, such as recreationists and youth workers
  • are a community service sector worker interested in shifting the focus of the work you do and the population you serve  

Industry and Careers

Possible job titles include:

  • Adult Community Resource Facilitator    
  • Adult Service Worker
  • Behaviour Support Worker
  • Crisis Intervention Worker
  • Case or Intake Worker
  • Community Service or Support Worker
  • Developmental Support Worker
  • Drop In or Shelter Worker
  • Family Preservation Worker
  • Family Service Worker
  • Health Support Worker
  • Home or Residential Support Worker
  • Hostel Support Worker
  • (Community) Mental Health Worker
  • Probation Office/Community Youth Worker
  • (Middle Years) Youth Support Worker

Certificate Requirements

  • One required course
  • Three electives 
  • Cumulative grade point average (GPA) of 1.67+

Recommended Course Sequence 

Students should take the required course CINT 920 - Community Collaborations at the beginning of the certificate.

To complete the certificate, students have the option of taking up to three electives in the food security and aging and gerontology streams and two electives in community engagement stream.

If students don't want to specialize, they can take any three electives across the streams or choose from general electives.

For more information, see the elective options on the right-hand side of the page and the recommended course sequence diagram below: 

Admission Criteria


OSSD with six Grade 12 U or M credits (including English), with a minimum average of 60 percent, or equivalent 


mature student status with relevant work experience 

Undergraduate students wishing to pursue a continuing education certificate program should be aware of possible restrictions; please refer to Curriculum Advising for complete details.

Awards and Financial Aid


Ontario Student Assistance Program (OSAP)
This certificate program is OSAP eligible. To learn more, visit the Student Financial Assistance website.

Contact Us

Questions? Contact Amy Clements-Cortes, Academic Coordinator

Additional Details


Select 2 electives from this stream and 1 elective from another stream or a general elective. 
Select any 3 electives across any stream or general electives.