*New for Fall 2020*


diverse group of adults wearing name badges, some with clipboard in hand

Attend our Webinar

Tuesday, July 28, 2020, 11:00 a.m.–11:30 a.m. EST

RSVP now

Have you ever wanted to make a difference in your community in a significant way but aren’t sure where to start? In today’s ever changing society, the role of community services has never been more important. There are diverse and ever-increasing job opportunities for community services sector workers. 

This four-course, fully online certificate will provide you with an introduction to the foundational knowledge and skills required to enter this area. You will have the opportunity to customize your learning experience by choosing electives according to streams in food security, aging and gerontology, and community engagement, or explore the field more broadly according to your specific goals and interests. 

The selection of university degree-credit courses will provide the opportunity to ladder into other certificates to help you reach your academic and professional goals.

What Will You Learn

The goals for this certificate impart the following competencies for professionals in the field.

Learn how to:

  • work in the front line, policy, advocacy, and as an educator to support the health and social needs of individuals, groups, and communities
  • build strong communities using a holistic approach across a range of interdisciplinary fields within the community services sector, including food security, aging and gerontology, and community engagement
  • collaborate to meet community needs by seeking novel and transformative solutions to social problems faced in diverse community-based settings

Stream: Food Security

Learn how to:

  • describe current frameworks, processes and strategies for community collaborative work
  • work collectively with a variety of disciplines to assess needs, analyze case examples, problem solve, plan and evaluate community projects 
  • develop practice skills for working with diverse communities and engaging excluded groups
  • identify issues in evaluating community collaborations, such as the challenges in identifying indicators for success in the initiative

Stream: Community Engagement

Learn how to:

  • describe community engagement and mobilization with respect to supporting and advocating for communities
  • describe current frameworks, processes, and strategies for community collaborative work
  • identify theories of social support, empowerment, and community building
  • compare and evaluate models, principles, and methods of community engagement
  • work collaboratively with a variety of disciplines to assess needs, analyze case examples, problem solve, plan, and evaluate community projects

Stream: Aging and Gerontology

Learn how to:

  • describe current frameworks, processes and strategies for community collaborative work
  • understand the influence of Canadian and world demographic trends on community services for aging populations
  • work collaboratively with a variety of disciplines to assess needs, analyze case examples, problem solve, plan, and evaluate community projects

Who Teaches the Courses?

Our instructors are seasoned advocates and practitioners from a diverse spectrum of backgrounds in the Community Services sector, which supports their teaching and promotes the delivery of current and relevant curriculum.

Visit our Instructor Profile Directory to read instructor bios.

Who Should Take This Certificate?

This certificate will be beneficial for you if you:

  • are embarking on post-secondary or undergraduate studies and have an interest in the community service sector
  • have experience in the community services sector locally or internationally but seek additional training
  • have an undergraduate degree in the faculties of arts and community services and wish to focus your interest and educational goals within the community services sector (e.g. psychology, sociology, and youth and child worker) 
  • are a mature student looking to change careers and/or build your current or new skill sets, including professionals, such as recreationists and youth workers
  • are a community service sector worker interested in shifting the focus of the work you do and the population you serve  

Industry and Careers

Possible job titles include:

  • Adult Community Resource Facilitator    
  • Adult Service Worker
  • Behaviour Support Worker
  • Crisis Intervention Worker
  • Case or Intake Worker
  • Community Service or Support Worker
  • Developmental Support Worker
  • Drop In or Shelter Worker
  • Family Preservation Worker
  • Family Service Worker
  • Health Support Worker
  • Home or Residential Support Worker
  • Hostel Support Worker
  • (Community) Mental Health Worker
  • Probation Office/Community Youth Worker
  • (Middle Years) Youth Support Worker

Certificate Requirements

  • One required course
  • Three electives 
  • Cumulative grade point average (GPA) of 1.67+

Recommended Course Sequence 

Note: a maximum of two electives may be chosen from the Community Engagement stream.

It is recommended that students take the required course CINT 920 - Community Collaborations at the beginning of the certificate. For students who wish to complete the certificate with an emphasis in one of several sub-specializations, you may select electives from the streams outlined below or you may select any combination of electives across streams.

Admission Criteria

Recommended: 

OSSD with six Grade 12 U or M credits (including English), with a minimum average of 60 percent, or equivalent 

OR 

mature student status with relevant work experience 

Undergraduate students wishing to pursue a continuing education certificate program should be aware of possible restrictions; please refer to Curriculum Advising for complete details.

Contact Us

Questions? Contact Amy Clements-Cortes, Academic Coordinator
Email: cortesam@ryerson.ca 

  • work in the front line, policy, advocacy, and as an educator to support the health and social needs of individuals, groups, and communities
  • build strong communities using a holistic approach across a range of interdisciplinary fields within the community services sector, including food security, aging and gerontology, and community engagement
  • collaborate to meet community needs by seeking novel and transformative solutions to social problems faced in diverse community-based settings
    • describe current frameworks, processes and strategies for community collaborative work
    • work collectively with a variety of disciplines to assess needs, analyze case examples, problem solve, plan and evaluate community projects 
    • develop practice skills for working with diverse communities and engaging excluded groups
    • identify issues in evaluating community collaborations, such as the challenges in identifying indicators for success in the initiative
    • describe community engagement and mobilization with respect to supporting and advocating for communities
    • describe current frameworks, processes, and strategies for community collaborative work
    • identify theories of social support, empowerment, and community building
    • compare and evaluate models, principles, and methods of community engagement
    • work collaboratively with a variety of disciplines to assess needs, analyze case examples, problem solve, plan, and evaluate community projects
    • describe current frameworks, processes and strategies for community collaborative work
    • understand the influence of Canadian and world demographic trends on community services for aging populations
    • work collaboratively with a variety of disciplines to assess needs, analyze case examples, problem solve, plan, and evaluate community projects
    • are embarking on post-secondary or undergraduate studies and have an interest in the community service sector
    • have experience in the community services sector locally or internationally but seek additional training
    • have an undergraduate degree in the faculties of arts and community services and wish to focus your interest and educational goals within the community services sector (e.g. psychology, sociology, and youth and child worker) 
    • are a mature student looking to change careers and/or build your current or new skill sets, including professionals, such as recreationists and youth workers
    • are a community service sector worker interested in shifting the focus of the work you do and the population you serve  
    • Adult Community Resource Facilitator    
    • Adult Service Worker
    • Behaviour Support Worker
    • Crisis Intervention Worker
    • Case or Intake Worker
    • Community Service or Support Worker
    • Developmental Support Worker
    • Drop In or Shelter Worker
    • Family Preservation Worker
    • Family Service Worker
    • Health Support Worker
    • Home or Residential Support Worker
    • Hostel Support Worker
    • (Community) Mental Health Worker
    • Probation Office/Community Youth Worker
    • (Middle Years) Youth Support Worker
    • One required course
    • Three electives 
    • Cumulative grade point average (GPA) of 1.67+
    • OSSD with six Grade 12 U or M credits (including English), with a minimum average of 60 percent, or equivalent 
    • mature student status with relevant work experience 

Additional Details

Courses