This program is designed for healthcare practitioners who are committed to advancing patient experience in their organizational setting, while at the same time, optimizing their leadership and planning capacities. Participants will also practice and acquire a range of skills related to the healthcare system, patient experience, project management, and conflict resolution.

Course Series Requirements

  • Successful completion of 1 required course
  • Successful completion of 2 electives
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Contact Us

Questions? Contact Amy Clements-Cortes, Academic Coordinator.

Email:  cotesam@ryerson.ca

Additional Details