Student Records

Confidentiality of Student Records

Protecting personal information in student records from unauthorized disclosures is important to us and required by law. Toronto Metropolitan University (“Toronto Metropolitan”) will not disclose student personal information unless permitted by law, our policies, or the student.

In choosing to pursue a post-secondary education at Toronto Metropolitan University (“Toronto Metropolitan”), students have consented to Toronto Metropolitan’s right to collect, use, evaluate, and disclose records of their academic performance and other pertinent information as outlined in the Registrar’s Notice of Collection.

Toronto Metropolitan collects, uses, retains, discloses, and destroys student personal information in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA) and Toronto Metropolitan’s Information Protection and Access Policy.

For degree verification information, please visit the Office of the Registrar’s Degree Verification website.

Online Identity/Email Policy

All continuing education students are required to activate and maintain a Toronto Metropolitan University email account which shall be the official means by which they will receive University communications.

See Establishment of Student Email Accounts for Official University Communication for further details.

For information on activating your Toronto Metropolitan Online Identity and gaining access to your Toronto Metropolitan email account, visit Accounts.

Update Your Records

If your name, address, email address, or home/business telephone number changes after you enrol, you must let us know as soon as possible.

Your up-to-date record allows us to notify you promptly of a cancelled course or class session. Students enrolled in online courses will receive an email confirming their enrolment; therefore, it is especially important that your current email address is correct and valid.

Name Changes

If you legally change your name, or your name is incorrect/incomplete in Toronto Metropolitan’s records, it is your responsibility to notify us. The name on your Toronto Metropolitan record is the name that will appear on your official transcript and on your graduation document.

To change your name, you must submit Toronto Metropolitan’s Personal Data Change Form. Name changes cannot be submitted online or by fax. Further information about identity management can be found at Identity Management and Personal Info.

Address and Phone Number Changes

You can update your address and phone number online at my.torontomu.ca.

Changes will not be accepted by phone or email.